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BOOK CONVENIENT, EXPRESS AND RELIABLE

Nurse at Home
Get quality care in the comfort of your home

Available in Kathmandu, Bhaktapur and Lalitpur

Experience compassionate, skilled and personalized professional nursing that caters to all your primary care needs.

With Express Teleconsults, Lab Draw and Care Supplies

✅ Quality Nursing Care by Professional Expert Nurses
✅ Visiting & Live-in Care at Home and Clinical Settings
✅ Substitute Caregiver Facilitated – No Reasons Asked

⭐ Expert Home Nursing Care in Nepal ⭐ Bringing Compassionate Care to Your Doorstep ⭐ Your Health, Our Priority – Home Nursing Services ⭐Quality Nursing Care for a Healthier Tomorrow

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SNPROCEDUREClinic Charge (NPR)Home Charge(within ringroad) (NPR)Distant Location (NPR)Nursing Charge (NPR)REQUIRED THINGS FOR PROCEDUREPAYMENT TO NURSES (NPR)
1IV INSERTION ( extra charge will be added for added medication)80010001250200IV CANNULA-Rs.100,IV SET-Rs.150100
2BLOOD TRANFUSION100015002000350BLOOD TRSNDFUSION SET-Rs.250150
3DRESSING​​​
Small350500750250BETADIN SOLUTION-Rs.95(Small),UNDERPAD-RS.170100
Medium70012001500350BETADIN SOLUTION-Rs.95(Small),UNDERPAD-RS.170100
Big100015002000500BETADIN SOLUTION-Rs.185(Big),GAUZE 1PCK-Rs.25,UNDERPAD-RS.170100
4CATHETERIZATION ( Items included)150020002500250​SILICON FOLEY'S CATHETER-Rs.150,URO BAG-Rs.150,LINOCAINE EL-Rs.40100
5BACK CARE WITH MASSAGE100015002000600250
6INSLUIN200500750150​50
7STOMA CARE(COLOSTOMY CARE)100015002000300​COLOSTOMY BAG-Rs.700100
8NG INSERTION100015002000300NASAL FEDDING TUBE-Rs.205, LIGNOCAINE GEL-Rs.40,URO BAG-Rs.150100
9NG FEEDING PER VISIT100015002000750​150
10BED SORE DRESSING​​​
1ST DEGREE50010001250250​100
2ND DEGREE100015001750300​100
3RD DEGREE300035004000400​100

Tailored Nursing Care that Fits Your Schedule and Lifestyle

We meet the unique needs of each individual patient and family. Our services are provided by registered nurses, licensed practical nurses, certified nurse aides, and home health aides.

Our service offers peace of mind for both patients and their families. Knowing that professional care is just a call away brings comfort and reassurance.

Taking medica​tion
Measuring vital signs
Performing special procedures such as changing the urinary catheter or feeding line
Mobility assistance (Position Change)
Providing basic health care
Escort for doctor appointments
Taking care of daily activities such as bathing, wiping, dressing, defecation, and diaper changing
Fundamental physical therapy
Enema and urinary catheterization
Ryle Tube feeding and oral suction
Providing resting and convalescent care
Walking, wheel-chair and travel assistance

Personalized care

One-on-one attention from your nurse, who will know and meet your needs.

Greater Flexibility

Suits your timetable, medical needs and personal preferences.

Optimum Comfort

Recover in your own surroundings, surrounded by familiar faces.

VIP NURSING SERVICE

Comprehensive Care Packages

Our VIP Nursing Service provides unlimited doctor consultations, essential medical equipment, and personalized care plans from specialists. Enjoy free home lab tests, medicine delivery, a 10% MedEx Mart discount, and complimentary medical procedures, ensuring exceptional home care.

  • (License)
  • Unlimited Free Doctor Consultation
  • Provision of BP Cuff, Thermometer, Glucometer, Oxygen Generator, Oximeter, Nebulization Machine, Wheel Chair, IV Set, IV Cannula, Medicine and other Supplies
  • Personalized Care Plan by GP/Specialist
  • English speaking registered nurses with IPD Experience
  • Additional nurses on standby and replacement fulfilled within 6 Hours
  • Unlimited free lab tests at home
  • Free medicines and medical supplies delivery
  • 10% Discount on orders from MedEx Mart
  • Free medical procedures including wound dressing, catheterization, nebulization, stoma care and more
Book Now

HOME NURSING

Categories of Patient Cases Served

Nursing at Home

For Mobile Patients

If you are an elderly and have difficulty managing your daily activities due to memory loss, or if you have recently undergone an operation; nursing at home may be a more convenient and comfortable way to receive care.

Your physician will work with us on developing an individualized plan that meets your needs while helping the healing process happen in the comfort of one's own home!

  • Walking assistance
  • Excretion and bathing assistance
  • Fundamental physical therapy
  • Medicat​ion and vital sign check
Nursing at Home

For Bed Bound Patients

Specially trained caregivers take care of the elderly who are unable to ambulate or take care of their daily activities due to terminal disease or victims of high-velocity road traffic accidents.

 

In-home care can help prevent hospitalization or nursing home placement, and allow patients to receive the care they need in the comfort of their own homes. Nursing services provided in the home can include wound care, IV therapy, symptoms management, and more.

Nursing at Ward or Facility

For Hospitalized In-Patients

If you or your loved ones have to stay in the hospital for treatment, or a nursing home for rehabilitation, but there is no one to care for you, this nursing service will provide an excellent carer during your entire hospital or nursing home stay.

The carer will provide you with the best possible care and support, making sure that you are comfortable and safe throughout your stay. The care-giver will also liaise with the hospital staff and nursing home staff to ensure that you receive the best possible care and treatment.

ALL INCLUSIVE NURSE AT HOME SERVICE PRICE

Professional care and compassion tailored to your individual needs

1 Hours
2 Hours
3 Hours
4 Hours
5 Hours
6 Hours
8 Hours
12 Hours
24 Hours

499 NPR

799 NPR

1,199 NPR

1,499 NPR

1,799 NPR

1,999 NPR

2,499 NPR

2,999 NPR

4,999 NPR
1 Hours
2 Hours
3 Hours
4 Hours
5 Hours
6 Hours
8 Hours
12 Hours
24 Hours

3,200 NPR

5,000 NPR

7,500 NPR

9,500 NPR

11,000 NPR

12,000 NPR

15,000 NPR

18,000 NPR

29,750 NPR
1 Hours
2 Hours
3 Hours
4 Hours
5 Hours
6 Hours
8 Hours
12 Hours
24 Hours

12,000 NPR

20,000 NPR

27,500 NPR

35,000 NPR

39,000 NPR

42,000 NPR

52,500 NPR

62,500 NPR

105,000 NPR
1 Hours
2 Hours
3 Hours
4 Hours
5 Hours
6 Hours
8 Hours
12 Hours
24 Hours

999 NPR

1,599 NPR

2,399 NPR

2,999 NPR

3,599 NPR

3,999 NPR

4,999 NPR

5,999 NPR

9,999 NPR
1 Hours
2 Hours
3 Hours
4 Hours
5 Hours
6 Hours
8 Hours
12 Hours
24 Hours

6,400 NPR

10,000 NPR

15,000 NPR

19,000 NPR

22,000 NPR

24,000 NPR

30,000 NPR

36,000 NPR

59,500 NPR
1 Hours
2 Hours
3 Hours
4 Hours
5 Hours
6 Hours
8 Hours
12 Hours
24 Hours

24,000 NPR

40,000 NPR

55,000 NPR

70,000 NPR

78,000 NPR

84,000 NPR

105,000 NPR

125,000 NPR

210,000 NPR

Care Consistency

We provide a substitute caregiver if you are displeased with your caregiver. We ensure care consistency as we maintain a record of the patient's condition to facilitate a seamless case transfer, ensuring consistency in care.

Special packages are also available for long-term nursing service. Get a quote and request a caregiver submitting the booking form.

Nepal’s No. 1 Care Navigation Platform for Expats and Travelers

Exploring new destinations is an exhilarating experience, but it’s crucial to prioritize your health while embarking on exciting adventures. At MedEx, we understand the importance of travel medicine in ensuring a safe and healthy journey. Let’s dive into the world of travel and explore the medical precautions every wanderlust enthusiast should consider.

MedEx decentralizes the care continuum as a one-stop care navigation concierge, transforming the care delivery model through its Pan-Asia provider aggregation platform, primary satellite clinics, telemedicine services, and at-home health care solutions.

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MedEx decentralizes the care continuum as a one-stop care navigation concierge, transforming the care delivery model through its Pan-Asia provider aggregation platform, primary satellite clinics, telemedicine services, and at-home health care solutions.

Privacy Policy | Terms of Use | Refund Policy
Submit Request or Complaint

© 2020-24 MedEx Ventures Pvt. Ltd.

MedEx Return and Refund Policy

Last updated: June 30th, 2022

If you’re dissatisfied with a purchase, We invite You to read our refund and return policy. The following conditions apply to any items or services that you bought from Us.

Interpretation and Definitions

1. Interpretation

The meanings of words with the first letter capitalized are defined as follows. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

2. Definitions

For the purposes of this Refund and Return Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to MedEx Ventures Co., Ltd., 10-95/97 Trendy Building, 6th Floor, Soi Sukhumvit 13 Sukhumvit Road, Khlong Toei Nuea, Watthana, Bangkok 10110.
  • Service refers to the Website
  • Packages are the medical and non-medical assistance provided by Our facilities or Our partner providers’ facilities as part of the Service, such as appointments and treatments scheduled on the Service that may be redeemed at either.
  • Goods refer to the physical items offered for sale on the Service.
  • Orders are any paid requests made by You to acquire Products or Packages from Us.
  • Website refers to MedEx portal accessible from https://medex.com.np
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

3. Your Order Cancellation Rights

You are entitled to cancel Your Order for Packages as per the following terms:

3.1 If you cancel an Order before 4 PM (GMT+7) the next day after making the payment, you can receive an 80% refund. For example, if you want to cancel your reservation, for example, after making it on March 25th, 2022 at 10 AM; You may do so and receive an 80% refund if you notify the company before 4:00 PM on March 26th, 2022.

3.2 If you cancel an Order before 4 PM (GMT+7) one day before the appointment date, you will receive a 50% refund. For example, if you scheduled a lab test for March 29th at 10 AM, you may cancel and receive a 50 percent refund if you notify the laboratory by 4 PM on March 28th, 2022.

3.3 The refund is not allowed if you cancel the order after 4 PM (GMT+7) one day before the appointment date.

3.4 In case the refund request time is both before 4 PM (GMT+7) the next day after making the payment and before 4 PM (GMT+7) one day before the appointment date, the condition for the latter will be applicable.

3.5 If You request a Full Refund and submit a medical certificate certifying that the Package is not fit for You due to an unforeseen medical condition, the Company can give You a complete refund.

3.6 If our partner shop, clinic, or hospital is unable to provide Packages to customers who have paid for them, the Company can give a full refund.

3.7 We cannot return payments made directly to our partner service. If you are dissatisfied with the service provided by our partners, please contact us at support@medex.com.np with a statement of your issue. We will escalate the complaint to the provider in an attempt to address the problem and take necessary actions.

Take note that the Company will request for cancellation reasons or other causes so we may improve our service.

The deadline for canceling an Order for Goods is 7 days after you receive the product or at which a third party you have designated, who is not the carrier, takes possession of the goods delivered.

To exercise Your right of cancellation, You must notify Us in writing. You can inform us of your decision by:

4. Refund Timeframe

We will refund You within 45-60 days from the appointment date for Packages or the day We receive the returned items in the case of Goods. We’ll use the same payment method as you used for your Order, and you may be charged additional fees as a result. Refunds are subject to the transaction and exchange fees.

5. Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

MedEx Ventures Co., Ltd, 10-95/97 Trendy Building, 6th Floor, Soi Sukhumvit 13 Sukhumvit Road, Khlong Toei Nuea, Watthana, Bangkok 10110

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

6. Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You will receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

7. Conditions for Returns

For the Goods to be eligible for a return, please make sure that:

  • The Goods are in the original packaging and not used or damaged
  • The Goods must have the receipt or proof of purchase

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: mail@medex.com.np
  • By visiting this page on our website: https://medex.com.np/contact
  • By phone number: +66023284866
  • By mail: MedEx Ventures Co., Ltd, 10-95/97 Trendy Building, 6th Floor, Soi Sukhumvit 13 Sukhumvit Road, Khlong Toei Nuea, Watthana, Bangkok 10110
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