Can’t visit a clinic in person? Medex Nepal’s teleconsultation service lets you speak with a sexual health doctor online — from the privacy of your home. Get advice on symptoms, request lab tests, receive e-prescriptions, and have medication delivered discreetly to your door anywhere in Nepal.
How Medex Nepal’s Online STD Consultation Works
A simple, fully remote process from booking to prescription.
1. Book a Time Slot
Choose mornings, evenings, or weekends at medex.com.np/teleconsultation.
2. Connect Securely
Speak with your doctor via secure video or chat.
3. Discuss Privately
Share your symptoms, sexual history, and concerns confidentially.
4. Receive Your Plan
Get a digital test order, e-prescription, or referral as needed.
What Can Be Managed Online vs In-Clinic
Managed Online
Includes: Initial symptom assessment, PrEP initiation and monitoring, post-test result discussions, prescription refills, sexual health counselling
Recommended for: Ideal for follow-ups and anything not requiring a physical sample.
Requires an In-Clinic Visit
Includes: Blood draws and swab collection, physical examination, injections (e.g. syphilis penicillin), rapid tests
Recommended for: Booked alongside or after your teleconsultation.
At-Home Sample Collection
Includes: A trained phlebotomist visits your home or hotel in Kathmandu Valley at your chosen time
Recommended for: Results uploaded to your secure online portal within 24-48 hours.
How to Get Tested: 6-Step Process at Medex
Step 1: Book Online or Walk In No appointment necessary. Visit medex.com.np or walk into our Naxal clinic. Available Monday-Sunday, 9am-6pm. Discreet entrance and private waiting area.
Step 2: Confidential Intake A brief, private conversation about your health, risk factors, and symptoms. Our staff maintains complete confidentiality. No judgment, ever.
Step 3: Doctor Consultation Our doctor discusses which STD test is right for you, answers all questions, and explains what it detects and why.
Step 4: Sample Collection Depending on your test, samples may include urine, blood draw, or discreet swabs. All samples collected in private rooms by trained professionals.
Step 5: In-House Lab Processing Your samples are processed in our state-of-the-art in-house laboratory. Most results available same-day. No sample sent outside; your privacy stays with us.
Step 6: Results & Follow-Up Consultation Results delivered securely online or in person, your choice. Our doctor explains each result, discusses treatment options if needed, and answers all follow-up questions.
Why Choose Medex Neo Clinic?
Available Daily: Morning, evening, and weekend slots to fit your schedule.
Completely Discreet: Consult from home — no clinic visit required for many concerns.
Fast Follow-Up: Post-test results and prescriptions handled quickly online.
Nationwide Delivery: Medication delivered discreetly across Nepal.
Discreet Medication Delivery Across Nepal
Following your online consultation, any prescribed medication can be delivered directly to your address.
Plain Packaging:
Medication arrives in unmarked packaging for full discretion.
Same-Day Delivery:
Available in Kathmandu for urgent cases.
Wide Coverage:
Includes PrEP, PEP, STD antibiotics, and ED medication.
What to Know Before Your Visit
Do I need a referral? No. Walk-ins welcome. No doctor’s referral required.
Will it be painful? Minimally uncomfortable. Blood draw and urine samples are routine. Swabs may cause mild discomfort but last seconds.
Can I eat or drink before testing? Yes. No fasting required for most tests.
How accurate are the tests? Our tests are 95-99% accurate depending on the test type and testing window. Our doctor discusses accuracy rates when you book.
What if my test is positive? We provide immediate counselling, treatment options, and partner notification guidance where relevant. Early treatment leads to excellent outcomes.
Will my result be kept private? Completely confidential. Your information is protected by medical privacy standards. Results shared only with you unless you authorize otherwise.
Care, Not Judgment
Distance or a busy schedule shouldn’t stand between you and expert sexual health care.
Book your online sexual health consultation at medex.com.np/teleconsultation, available daily.
Book Your Online STD Consultation Today at Medex Neo Clinic
Kathmandu’s trusted clinic for confidential sexual health care. Same-day results where available. 100% private. In-house lab. English-speaking doctors. Your health is your right.
☎️ Call: +977 9802345336 | 💬 WhatsApp: +977 9802345336 | 🌐 Visit: medex.com.np
📍 Location: Beside Bhat-Bhateni Supermarket, Thirbam Road, Naxal, Kathmandu
⏰ Hours: 9:00 AM – 6:00 PM, Monday – Sunday | Walk-ins welcome. No appointment needed.
