Privacy is the number one concern for most people seeking STD testing in Kathmandu. At Medex Neo Clinic in Naxal, we have built our entire service around discretion and confidentiality. You can get tested anonymously — your results are yours alone, and we never share your information with anyone.
How Medex Nepal Protects Your Privacy
Every part of our process is designed to protect your identity and your information.
1. Anonymous Registration
Register using a code name or initials if you prefer.
2. No Third-Party Disclosure
We do not share patient information with employers, insurance companies, or family members.
3. Secure Online Results
Results are delivered via a secure online portal, not shared verbally in public spaces.
4. Discreet Clinic Entrance
No visible STD-related signage outside; a private waiting area inside.
5. Non-Judgmental Staff
All staff are trained to provide respectful, judgment-free care.
Confidential Testing Options at Medex Neo Clinic
Anonymous Walk-In Testing
Includes: Full STD panel with code-name registration
Recommended for: Anyone who wants maximum discretion during an in-clinic visit.
Telehealth Consultation
Includes: Online consultation, lab test order, and results delivered via secure portal
Recommended for: Patients who prefer to minimise their in-person time at the clinic.
Encrypted Patient Portal
Includes: Secure storage of your results with data-deletion available on request
Recommended for: Anyone who wants full control over their health data.
How to Get Tested: 6-Step Process at Medex
Step 1: Book Online or Walk In No appointment necessary. Visit medex.com.np or walk into our Naxal clinic. Available Monday-Sunday, 9am-6pm. Discreet entrance and private waiting area.
Step 2: Confidential Intake A brief, private conversation about your health, risk factors, and symptoms. Our staff maintains complete confidentiality. No judgment, ever.
Step 3: Doctor Consultation Our doctor discusses which STD test is right for you, answers all questions, and explains what it detects and why.
Step 4: Sample Collection Depending on your test, samples may include urine, blood draw, or discreet swabs. All samples collected in private rooms by trained professionals.
Step 5: In-House Lab Processing Your samples are processed in our state-of-the-art in-house laboratory. Most results available same-day. No sample sent outside; your privacy stays with us.
Step 6: Results & Follow-Up Consultation Results delivered securely online or in person, your choice. Our doctor explains each result, discusses treatment options if needed, and answers all follow-up questions.
Why Choose Medex Neo Clinic?
Anonymous Registration: Use a code name or initials — no need to disclose your identity to staff.
Secure Results Delivery: Results reach you through an encrypted online portal, never shared verbally.
Inclusive, Judgment-Free Care: We welcome people of every gender, sexuality, and background.
Full Data Control: Request deletion of your data at any time.
Testing Without Judgment: Our Approach
Nepal still carries significant social stigma around sexual health. Our doctors and staff are trained in non-judgmental, inclusive care.
Whoever You Are:
Married, single, LGBTQ+, a sex worker, or simply being responsible about your health — you are welcome here.
Telehealth Option:
Speak with our doctor from the privacy of your own home, then visit only for sample collection.
Your Data, Your Control:
Stored securely, never sold or disclosed, deletable on request.
What to Know Before Your Visit
Do I need a referral? No. Walk-ins welcome. No doctor’s referral required.
Will it be painful? Minimally uncomfortable. Blood draw and urine samples are routine. Swabs may cause mild discomfort but last seconds.
Can I eat or drink before testing? Yes. No fasting required for most tests.
How accurate are the tests? Our tests are 95-99% accurate depending on the test type and testing window. Our doctor discusses accuracy rates when you book.
What if my test is positive? We provide immediate counselling, treatment options, and partner notification guidance where relevant. Early treatment leads to excellent outcomes.
Will my result be kept private? Completely confidential. Your information is protected by medical privacy standards. Results shared only with you unless you authorize otherwise.
Care, Not Judgment
Getting tested should never feel like an act of confession. At Medex Neo Clinic, your privacy is not just a promise — it is our foundation.
Whatever your reason for testing, you deserve care that is fast, respectful, and completely confidential.
Book Your Confidential STD Test Today at Medex Neo Clinic
Kathmandu’s trusted clinic for confidential sexual health care. Same-day results where available. 100% private. In-house lab. English-speaking doctors. Your health is your right.
☎️ Call: +977 9802345336 | 💬 WhatsApp: +977 9802345336 | 🌐 Visit: medex.com.np
📍 Location: Beside Bhat-Bhateni Supermarket, Thirbam Road, Naxal, Kathmandu
⏰ Hours: 9:00 AM – 6:00 PM, Monday – Sunday | Walk-ins welcome. No appointment needed.
